Cottage Access Guide
Welcome to Serenity Cove!
We are delighted to have you as our guest at our beautiful lakeside cottage. To ensure a smooth and convenient arrival experience, we have provided a step-by-step guide below to help you access the cottage easily.
Step 1: Arrival at Serenity Cove
As you arrive at the property, you will see a set of stairs on the right side of the building. Please make your way down these stairs to access the main entrance of the cottage.
Step 2: Main Entrance and Smart Lock
Once you reach the main entrance, you will find an electronic smart lock. One week before your booking, you will receive an email with a pin code to enter into the smart lock. This pin code will grant you access to the cottage.
Step 3: Entering the Pin Code
Enter the provided pin code into the smart lock provided in the email. Please make sure to enter the pin accurately.
Step 4: Waiting for Lock Opening
After entering the pin code, please wait for the lock to fully open. This may take a few seconds. It’s important to be patient during this process to ensure a smooth and seamless entry. Waiting for the lock to open fully helps prevent any potential jamming of the deadbolt.
Step 5: Accessing the Cottage
Once the lock has fully opened, simply turn the doorknob and gently push the door to enter the cottage. You have now arrived at your lakeside retreat!
Please note that our goal is to provide you with a comfortable and hassle-free experience. In the event that you encounter any difficulties with the smart lock or have any questions, our team is available to assist you. Simply reach out to us, and we will be more than happy to help.
We hope this guide helps you navigate the arrival process smoothly and ensures a wonderful start to your stay at Serenity Cove. If you have any further questions or need additional assistance, please feel free to contact us. We are here to ensure your stay is enjoyable and memorable.
Thank you for choosing Serenity Cove, and we look forward to hosting you soon!